Last Updated: November 12, 2025
This Privacy Policy describes how COSMOUNI LLP (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website cosmouni.co.in (the “Site”) or make a purchase.
1. Information We Collect
We collect information in a few different ways when you use our Site.
A. Information You Provide to Us:
Order Information: When you make a purchase, we collect personal information from you, including your name, billing address, shipping address, email address, and phone number.
Customer Support: When you contact us (e.g., via email or a contact form), we collect your name, email address, and any other information you provide in your message.
Product Reviews: When you leave a review, we collect your name, email address (not publicly displayed), and the content of your review.
B. Information We Collect Automatically:
Cookies and Tracking: Like most websites, we use cookies (small text files) to improve your experience. Cookies help us remember your preferences, keep items in your shopping cart, and understand how visitors use our Site.
Device Information: We automatically collect certain information about your device, including your IP address, web browser type, time zone, and some of the cookies that are installed on your device.
2. How We Use Your Information
We use the information we collect for several purposes:
To Fulfill Your Orders: To process your payments, arrange for shipping, and provide you with order confirmations and invoices.
To Communicate With You: To provide customer support, respond to your inquiries, and send you important information about your order.
To Improve Our Site: To analyze how our customers use the Site, which helps us improve our website, products, and services.
For Marketing (With Your Consent): To send you emails about new products, special offers, or other news (you can unsubscribe at any time).
To Prevent Fraud: To screen orders for potential risk or fraudulent activity.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We only share your information with trusted partners who help us operate our business:
Payment Gateways: To securely process your payments. We do not store your full credit card or debit card details on our servers.
Shipping & Logistics Partners: To ship your order, we provide our courier partners with your name, shipping address, and phone number.
Service Providers: We may share information with website and analytics providers (like Google Analytics) who help us operate and improve the Site.
Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (such as a court order or subpoena).
4. Data Security
We take the security of your personal information seriously. We use industry-standard security measures, including SSL (Secure Sockets Layer) technology, to protect your data during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
You have rights regarding your personal information.
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information.
Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving our marketing emails at any time by clicking the “unsubscribe” link at the bottom of every email.
To exercise any of these rights, please contact us at info@cosmouni.co.in.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
By Email: info@cosmouni.co.in
By Mail: COSMOUNI LLP PL 303 Yogipuram Township, Survey No. 24/1, Shinay, Adipur, Kachchh, Gandhidham, Gujarat, India, 370205